Information &
Technology
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IT Support is a vital business function for all types of businesses. It is a critical business component for building empires yet a lot of people find it isn't worth the cost to develop and maintain.
A Software Developer is in-charge of the many facets of computer software development that includes researching, designing, programming, and testing created software.
Tasks & Responsibilities:
- Program and develop computer software
- Review and revise current systems
- Propose ideas for system improvements
- Create detailed specifications and program codes
- Testing products before going live
- Maintain and oversee systems
A Mobile Developer is a type of Software Developer that specialize in building software applications for Google’s Android, Apple’s iOS, and Microsoft’s Windows Phone platforms.
Tasks & Responsibilities:
- Develop applications and programming interfaces to support mobile functionality
- Create codes for mobile app development
- Adapt existing web applications for mobile use
- Come up with innovative app ideas for functionality and design
Technical Support provides assistance about technology related issues. They maintain and monitor computer systems and networks within an enterprise.
Tasks & Responsibilities:
- Assisting customers or employees identify technical problems and solution
- Documenting records of customer queries
- Analyzing call logs for data gathering and research
- Testing and fixing equipment that may be faulty
A Quality Assurance Specialist will test a product’s reliability, usability and performance to make sure the product’s standards and specifications are met and are ready for customer distribution.
Tasks & Responsibilities:
- Evaluate a product’s quality before manufacturing
Draft QA policies and procedures - Conduct testing and inspection to ensure finished product quality
- Document internal audits and other QA activities
- Analyze data to identify areas for improvement in the system
A Network Engineer is someone who is responsible for maintaining and administering a company’s or organization’s computer networks.
Tasks & Responsibilities:
- Configuring network related issues including system software, application software and hardware
- Troubleshooting and resolving hardware, software and other network related problems
- Maintaining and monitoring network performance and resolve system anomalies
A Network Administrator is tasked with keeping a company’s computer network updated and working smoothly.
Tasks & Responsibilities:
- Monitoring and evaluating the company’s network performance issues
- Diagnosing and configuring potential threats with the network and its system
- Secures an organization’s network access and maintaining documentation
The primary role of the Xamarin Developer is to develop mobile applications and programs by creating and implementing its source code and varying programming languages.
Tasks & Responsibilities:
- Develop apps, programs, and user interfaces to support mobile functionality
- Maintains pace with terminologies, new technologies, concepts, and practices for coding mobile app
- Learn and develop for various platforms such as Apple’s iOS AND Google’s Android
- Adapt existing web applications to mobile platforms
A Full Stack .Net Developer is someone who manages the majority of the framework, development, and technologies of applications.
Tasks & Responsibilities:
- Knowledgeable in Front-End and Back-End Development
- Skilled in major development tools like HTML, CSS, Bootstrap, Javascript, jQuery, C#, and .NET Core
- Develop and design website applications
- Develop front end website framework
- Ensures cross-platform optimization for mobile phones
The role of the NetSuite Developer is to design and architect programming codes using NetSuite as the primary software.
Tasks & Responsibilities:
- Develop design, and build optimized technological solutions using NetSuite
- Keep up with new Netsuite features and functions and present improvements for future projects
- Develop custom codes that meet user requirements
- Maintain and review codes to ensure quality objectives and standards are met
The NetSuite Technical Consultant is responsible for the development, quality testing, and the delivery of the NetSuite ERP and related business applications.
Tasks & Responsibilities:
- Develop and customize application functions and system integrations based on user requirements
- Plan and strategize NetSuite Applications to meet user requirements
- Develop and document policies, procedures, protocols for revisions and improvements
- Optimize user experience and provide resolutions to technical issues
The primary role of the Cross Platform Mobile App Developer is to develop mobile applications and programs by creating and implementing its source code and varying programming languages.
Tasks & Responsibilities:
- Develop apps, programs, and user interfaces to support mobile functionality
- Maintains pace with terminologies, new technologies, concepts, and practices for coding mobile apps
- Learn and develop for various platforms such as Apple’s iOS AND Google’s Android
- Adapt existing web applications to mobile platforms
Web Developers are in charge of developing websites through programming and coding. They work closely with web designers (or graphic artists) to finalise the overall look of the website.
Tasks & Responsibilities:
- Code and design the main frame of the website
- Modify the different functions of the website and make it accessible
- Create visually appealing layout and integrate user-friend functionality for visitors
The UI/UX Designer is in charge of creating aesthetically polished user-friendly interfaces for websites.
Tasks & Responsibilities:
- Manage a team of junior UI/UX designers and provide them with mentoring and training if required
- Manage all forms of requirement gathering, user research and usability testing
- Create and design website wireframes
- Oversee and approve the creation of all wireframes, prototypes to build great web interfaces
The primary task of the NOC technician is to monitor and review a company’s network system and troubleshoot network related technical issues.
Tasks & Responsibilities:
- Monitor, manage, and repair any network related issues
- Provide basic network technical support
- Repair and service network hardware like routers and network switches
- Document, maintain, analyze, troubleshoot and repair hardware and software
The MIS and Applications Supervisor is responsible for the management and maintenance of the company’s information and communication technology.
Tasks & Responsibilities:
- Data systems management and support of the operational and administrative activities
- Plans, organizes and controls the operation and activities of MIS and ICT operations
- Develops, submits for approval, and implements policies and procedures governing the use of computerization and information technology
- Ensures the security of software, programs and management information data
The Support Technician is in charge of providing front line support and service for clients and customers. They represent the company in a positive and professional manner.
Tasks & Responsibilities:
- Provide excellent customer service through effective communication
- Respond to client queries and resolve their issues concerning systems operations
- Analyze and provide solutions for technical issues that include software and hardware
An OPS Support Specialist is involved in gathering, reviewing information, assisting customers and clients and advising them on how to improve business services.
Tasks & Responsibilities:
- Ensures that business operations run effectively and efficiently
- Review systems and processes in place and assess ways to improve
- Conduct surveys or similar methods of gathering information
- Develop and design action plans to make operations run smoothly
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