Sales Support

The main responsibility of the Telemarketer is to solicit orders for products or services by identifying prospective customers.

Tasks & Responsibilities:

• Calls prospective customers to buy a service or product through telecommunication technologies
• Influences customers into buying a service or product and provide them with the necessary information
• Identifies prospects through scraped data or other listings
• Secures private information by performing database backups

A Lead Generator is tasked with setting up appointments and looking for potential clients for the sales team to contact.

Tasks & Responsibilities:

• Create a daily spreadsheet for the complete contact information of leads to be given to the sales team
• Set appointments for the Business Development Sales Manager for closing qualified leads
• Makes use of emailing to correspond with leads to follow up and to confirm appointments

An Appointment Setter is responsible for arranging a client’s schedule and booking appointments. It is an administrative task that must have excellent service standards.

Tasks & Responsibilities:

• Manage schedules
• Take incoming calls from clients or customers and set appointments if needed
• Make outgoing calls to people who express interest in the service or product
• Encode and document appointments booked throughout the day

The responsibilities of an Account Manager include developing long-term relationships with clients and connecting with business owners.

Tasks & Responsibilities:

• Manage and develop client accounts and establish long-term business relationships
• Manage and lead a team of account managers and assign them to clients
• Is the primary point of contact between client and employees
• Ensure successful and accurate delivery of business solutions according to client objectives

The LinkedIn Specialist is tasked with communicating with potential leads and clients and understand their processes and needs, as well as technical and business solutions.

Tasks & Responsibilities:

• Obtain and document names, contact information of prospects acquired through LinkedIn
• Establishes and maintains good client relationships
• Ensures the right connection through thorough research and background checks
• Create and maintain a database for connections and their status